• Lead Culinary Ambassador, FT

    Job Locations US-TX-Waco
    Posted Date 1 month ago(10/5/2018 12:24 PM)
    Job ID
    # of Openings
    Culinary/Dietary Services
  • Role Description

    The Lead Culinary Ambassador is responsible for providing supervision and guidance to staff to ensure that high levels of high quality exceptional service for patients in a Rapid Recovery Center (RRC).  This position will be responsible for taking orders in patient suites and dining rooms as well as delivery of patient meals throughout the RRC ensuring satisfaction with their culinary experience.

    • Go to the suite of any patient who may request, or appear to need, personal assistance in ordering meals or snacks
    • Take orders from patient in dining room or patient suite and explain/describe various menu choices
    • Communicate orders to dietary staff, or enter into dietary point-of-service system within specified time frames
    • Ensure tray staging meets dietary department standard
    • Answer the dietary phones according to time guidelines, using approved scripting
    • Take patient orders, checking requests against patient dietary needs from the electronic medical record
    • Accurately enter orders into the point-of-service automated dietary ordering system
    • Communicate any findings or conversations to appropriate clinical staff
    • Deliver food trays in suites, following guidelines for staging, Patient interactions and timeliness
    • Bus trays and clean tables
    • Visit patients to assess for meal preferences
    • Ensure that new diet orders and diet changes as received from clinical partners are implemented correctly by Culinary department.
    • Assist with inventory and ordering of food as needed.
    • Monitor point-of-service automated dietary ordering system to ensure proper operation and report any malfunctions to appropriate management.


    What we’re looking for

    • High school diploma or GED Required
    • Previous experience in hospitality, food service, or related industry
    • Ability to read, write, and speak the English language
    • Excellent communication skills with a hospitality mindset
    • Strong team player
    • Successful completion of accredited Food Handler’s Training Course within sixty (60 days) of employment

    *All applicants must be a minimum of 18 years of age or older to apply.

    Our Mission: Transform Lives

    Our Mission - TRANSFORM LIVES


    Our Core Values - 

    • Leading boldly with excellence
    • Disrupting and innovating
    • Inspiring others


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